Returns & Exchanges
At TMC Pty, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day return window for all unworn items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for all our customers.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items with all original tags attached and include the printed return authorization slip inside the parcel.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or post office.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or dispatch your new items within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing